Terms & Conditions

Last updated: 8th September 2025.

The following terms and conditions govern all use of the jellybeanschildcare.com website and all content, services and products available at or through the website (taken together, the “Website”). The Website is owned and operated by Jelly Beans Day Nursery LTD (the “Company”). The Website is offered subject to your acceptance without modification of all the terms and conditions contained herein and all other operating rules, policies and procedures that may be published from time to time on the Website (taken together, the “Agreement”).

Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the Website, you agree to become bound by the terms and conditions of this Agreement. If you do not agree to all the terms and conditions of this Agreement, then you may not access the Website or use any services.

This contract is between:

Jelly Beans Day Nursery Ltd, a limited company with company number 11428330, whose principal address is 4-6 Albert Street, Stapleford, Nottingham NG9 8DB (“we”, “us”, “our”), and the parents/guardians (“you”) in relation to our services providing daycare nursery in relation to their children.

We ask that you familiarise yourself with them as they form an important part of the legal relationship between you and us and read them carefully before you confirm any booking with us. Any booking for nursery services between us and you shall be deemed to incorporate these terms and conditions, and no variations will be accepted unless we agree in writing otherwise.

Our policies issued from time to time shall be deemed to be incorporated into these terms and conditions.

Admission

To secure your child’s place, you must complete the registration form and deposit. Once your place has been secured, a confirmation letter will be issued. At this point, these terms and conditions will become legally binding.

Deposit

A deposit of two weeks’ fees is required when booking any sessions.

The deposit will be refunded by the last day of the following month of your child’s leaving date, provided a minimum period of three months’ attendance and appropriate notice has been given for private bookings and will be refunded upon the 2^nd invoice for any funded-only sessions. We shall be authorised to retain any sums you owe us from the deposit at the time of termination. In addition, if insufficient notice (minimum 4 weeks) is given to relinquish the reserved place, we reserve the right to retain the deposit in full.

Fees and Invoices

Childcare accounts are payable monthly, in advance for a calendar month.

Accounts are payable by standing order, bank transfer, childcare vouchers/tax-free childcare, or card payment through the Famly app.

We are registered with various childcare voucher companies and the tax-free childcare scheme.

Invoices will be issued on the 15^th of every month and are due for payment by the 1st of the following month.

Unless there is a prior arrangement, late payment charges of 10% of the outstanding balance will occur on the 2^nd of the month if fees remain unpaid.

Any parent or carer whose fees remain unpaid on and after the 2nd of the month, without prior agreement of the nursery manager, risks their child’s space at the nursery being withdrawn; your deposit would not be refunded in this case.

No refunds are given for sessions missed due to sickness, holidays, or unavoidable nursery closures, including national emergencies, pandemics, and closures due to infectious diseases. Please see our policies for further details.

Be aware that the number of days childcare provided each month will vary, so we annualise payments based on your booking form unless it is a part-month, where actuals will be used.

In case of default on payment, the nursery reserves the right to apply a £50 administration fee for preparing court papers and interest charged at 10% above the bank’s base rate. This will be in addition to your monthly late payment charges of 10% of your outstanding balance. The nursery will not be responsible for collecting fees from third parties except in the case of statutory nursery education funding.

The nursery will give parents and carers one month’s notice of fee increases, which will be reviewed annually.

By accepting a place at the nursery for your child and utilising the government early years funding, you agree to sign an additional declaration of opt-in/out to enhanced provision.

Late Collections

If you expect to collect your child late, please notify the nursery as soon as possible by calling us. The additional time will be charged at the standard hourly rate or part thereof if notified.

Unnotified late collection will be charged at a rate of £15 per 15 minutes to cover emergency staffing and other arrangements.

The nursery will give parents and carers one month’s notice of fee increases, which will normally be reviewed annually.

Opening times

The nursery is open from 7:30 am to 6:00 pm Monday to Friday.

The nursery is open for 51 weeks of the year. We close for 1 week during Christmas and Bank Holidays. We also have 3 Inset days per calendar year.

Termination, cancellation and change of sessions

Either party must give one month’s notice for any change in sessions or termination of this agreement, provided the account is not in default or there has been no threatening behaviour towards the nursery or its staff. In these instances, the nursery can terminate the contract with immediate effect.

If parents choose to leave before the end of their notice, fees are non-refundable. A one-month notice period is also required for all funding sessions. If a child leaves before the one-month notice period is complete, the funding will not be released to use elsewhere until the notice period has expired.

The minimum period for any permanent change to sessions is one month.

If the parent changes the start date notified on the registration form, we reserve the right to charge from the original start date notified on the registration form.

The nursery reserves the right to terminate the agreement immediately in case of non-payment of fees, or if a parent, carer, or child displays abusive, threatening or otherwise Inappropriate behaviour, or for any other reasonable cause.

Intimidation or abuse of our staff will not be tolerated and may result in immediate termination.

In all other cases, the standard notice period of one month will apply.

We will require one term’s notice to opt out of the Enhanced provision charge once opted in.

Any termination must be done so in writing to the nursery management team.

Suspension
We may have to suspend the services:
If our performance of the services is affected by an event outside of our control, such as bad weather or by order of the government, should this apply, full fees are still payable.

If you do not pay us for the services by the first day of each month, and you still do not make payment by the second day without prior agreement from the director, we may suspend the services until you have paid us the outstanding amounts in full.
If your child’s conduct at the nursery, in our reasonable opinion, is disruptive to the smooth running of the nursery or is overly aggressive.

If, in our reasonable opinion, your child is ill or may be suffering from, or has suffered from, any contagious disease/infection, there remains a possibility that other children at the nursery may contract such a disease/infection.
In the circumstances set out above, we will advise you as soon as practicable of any decision to suspend the services, and you will not be entitled to a refund for any sessions that are suspended unless we agree in writing.

Insurance

The nursery has extensive insurance to cover nursery-based activities and outings.

Details of the insurance may be requested from the nursery manager.

The certificate is displayed in the nursery reception.

Personal property and belongings

The nursery cannot be held responsible for any loss or damage to parents, carers, or children’s property or belongings. The nursery staff will make every reasonable effort to ensure that property or belongings are not damaged.

Please ensure your child’s clothing is clearly labelled and all toys, books, and equipment are left at home.

Accidents and illness

The nursery reserves the right to administer first aid and any emergency treatment as required.

Parents will be informed of all accidents and will be asked to acknowledge through Famly.

If emergency treatment at hospital is required, the nursery will make all reasonable attempts to contact the parents but if this is not possible, we are authorised to act on behalf of the parents and authorise any necessary emergency treatment.

We will administer medicines that are prescribed with a prescription label or non-prescribed medication, provided there is a valid reason. Please note that children’s paracetamol will not be given unless a temperature is present. All non-prescribed medicines will be required to be in a sealed bottle or sachet. Ibuprofen will not be given.

Parents will need to acknowledge a medicine form on Famly prior to the medication being given.

We may require parents to withdraw their children from nursery in the event that they require special medical care and attention, which the parent has refused, or if it is considered that the child is not well enough to attend nursery.

We may also ask parents to withdraw their child from nursery if we have reasonable cause to believe that the child is suffering from or has suffered from any communicable disease or infection, and there remains a danger that other children may contract such a disease or infection.

Please refer to our illness, infections, and medications policy.

Parents must inform nursery If the child is suffering from any illness, sickness, and allergies before attending the nursery.

The nursery is mindful of the needs of working parents and will endeavour to provide as much continuity of service as possible within the recommendations of the Health Protection Agency by which the nursery Is bound.

Data Protection
You should keep us informed of any changes in circumstance (i.e. contact telephone numbers, addresses, email addresses, marital status, intervention from any outside agencies). We will also ask parents/carers to check that our records are up to date on a regular basis though we shall have no liability to you if you have not provided up to date details to us.
We reserve the right to use photographs of your child or children and their achievements in an anonymous way for our promotional materials unless you object in writing to us.
You consent to our use of your personal data for processing under the Data Protection Act 1998 for all our business purposes in accordance with our Privacy Policy.

Miscellaneous

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking the contract or our failing to use reasonable care and skill.
We do not exclude or limit liability in any way where it would be unlawful to do so.

We may transfer our rights and obligations under these terms and conditions to another organisation.
Any contract in relation to our services is between you and us. No other person shall have any right to enforce any of its terms.

Each of the paragraphs of these terms operates separately. If any relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.
If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things or prevent us taking steps against you at a later date. For example, if you miss a payment and we do not chase you but continue to provide our services to you, we can still require you to make the payment at a later date.

These terms are governed by English law, and you can bring legal proceedings in respect of the services in the English Courts only.

Privacy

Our Privacy Policy explains the way we handle and protect your personal data in relation to your use and browsing of the Website. By agreeing to the present terms and conditions and to be able to use the Service, you also agree to our Privacy Policy.

Links to other websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Jelly Beans Day Nursery LTD. Jelly Beans Day Nursery LTD has no control over and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Jelly Beans Day Nursery LTD shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

Modification to terms of service

Within the limits of applicable law, the Company reserves the right to review and change this Agreement at any time. You are responsible for regularly reviewing these terms and conditions. Continued use and browsing of the Website after such changes shall constitute your consent to such changes.